Bookings, front desk & operations
OneXEOS covers bookings, front desk work and daily operations for hotels, homestays and resorts. Room status updates in real time, which stops 2 guests landing on the same night. Room and service revenue add up into 1 combined report. Guests pay through VietQR, MoMo or ZaloPay. All 4 models run on 1 account.
Which hospitality models does OneXEOS support?
OneXEOS supports 4 hospitality models, from a few-room homestay through to a resort or a tour operator. Each sets its own seasonal rates while sharing 1 room map and 1 report. You add a property and still work from 1 account. Front desk and housekeeping read the same status. Rates and availability publish to your brand website automatically.
- Hotelsroom map by floor with front desk shift handover
- Homestayslight operation for an owner working alone
- Resortsmany room types with add-on services
- Tours / Traveltour packages, departure dates and guest lists
Which apps does OneXEOS include?
OneXEOS includes 18 operational apps on 1 platform, switched on and off as each stage of the business needs them. You might run 3 apps at launch, then add more without ever migrating systems. The list covers Virtual Staff, CRM, Customers, Orders, Integration, Products, Inventory, Website, Promotion, Contracts, Documents, Finance, Approval, Manufacturing and Property. All of them share 1 account and 1 permission layer. Nothing has to be bought again when you turn an app on.
Omnichannel Sales (POS & Online)
Omnichannel Sales in OneXEOS pulls counter POS, Online orders and remote bookings into 1 sales system. Every transaction is recorded immediately, so stock and revenue across both channels always agree. Staff work from 1 screen for every channel and never re-key an order a second time. You open another branch without reconciling totals by hand at closing. Returns and exchanges post back to the same ledger the sale came from.
Products & Inventory
Products and Inventory in OneXEOS manage the catalogue, variants, batches and expiry dates on 1 data layer. Stock moves in real time in both directions, inbound and outbound. Each item carries an EAN-13 barcode, so a scan resolves the exact variant. A single stock count produces figures that agree across every location. Low-stock alerts fire against the reorder point you set per branch.
CRM & Loyalty
CRM and Loyalty in OneXEOS keep customer profiles, purchase history and reward points in 1 place. Vouchers and win-back campaigns run automatically against real buying behaviour. Staff pull up a full history at the counter in a couple of seconds. You segment customers by purchase frequency to pick the right offer. Every campaign reports the revenue it brought back.
Staff & Attendance (HRM)
Staff and Attendance run through HRM in OneXEOS, covering employees, shifts, roles and payroll on 1 platform. Attendance feeds straight into payroll, so a pay run is never retyped from 2 separate files. Each role sees only the data its permissions allow. Managers approve leave and overtime from a phone. Shift swaps between 2 employees keep a full audit trail.
Accounting & Finance
Accounting and Finance in OneXEOS track cash flow, receivables, invoices and reports from 1 set of numbers. Vouchers are generated by the sale itself, so the books match operations exactly. E-invoices are issued under Decree 123/2020/ND-CP and Circular 78/2021/TT-BTC. VAT of 8% or 10% applies per line item. Period close runs from the same data your team sold on.
Reports & Automation (Dashboard)
Reports and Automation in OneXEOS build revenue, cost and profit Dashboard views the moment a transaction lands. Workflows fire on events instead of repeating the same manual steps every day. You compare 2 branches on 1 screen. Figures update continuously rather than waiting for a month-end close. Any report can be scheduled to your inbox each morning.
What does OneXEOS integrate with?
OneXEOS can integrate with the tools you already run, through an API and webhooks rather than a rip-and-replace. Marketplaces such as Shopee, Lazada and TikTok Shop feed orders into 1 processing queue. Payments scan through the VietQR standard, alongside wallets such as MoMo and ZaloPay. E-invoices are issued under Decree 123/2020/ND-CP and Circular 78/2021/TT-BTC. Invoice and tax settings ship pre-configured in 1 shared layer, so you keep what works today.
Statutory basis and reference sources: Decree 123/2020/ND-CP, Circular 78/2021/TT-BTC, General Statistics Office of Vietnam.
What do people ask about OneXEOS?
People ask about OneXEOS mostly before they commit, so the 5 answers below cover what comes up most. Each answer stands on its own, so reading 1 entry in isolation still makes sense. Our team covers anything else in a free 30 minute demo. The last 2 questions are specific to this industry rather than the platform.
Is OneXEOS free?
OneXEOS is free to start: the core feature set runs on a free-forever plan with no credit card. You only pay once you switch on an advanced app or pass the limits of your plan. There are no hidden fees and no long-term contract to sign. You can move up or down a plan inside your account, effective from the next billing cycle. Your data stays yours if you ever leave.
How long does OneXEOS take to roll out?
OneXEOS takes about 5 minutes to open an account, and how long the full roll out takes depends on your catalogue. Most stores are running for real after 1 to 2 days, and that time is mostly catalogue entry. You can bulk-import products from an Excel file you already keep. Our support team stays with you for the first 30 days. Nothing has to be installed on a server you own.
Can OneXEOS run multiple branches?
OneXEOS can run multiple branches under 1 account, so you never buy a separate copy per location. Each branch keeps its own stock and price list, while reporting rolls up into 1 dashboard. You set permissions so a branch manager only sees their own data. Moving goods between 2 warehouses is recorded as a transfer note. Adding branch number 3 takes no migration at all.
Does OneXEOS prevent double bookings?
OneXEOS prevents double bookings by locking the room the moment 1 reservation is confirmed. The room map recolours in real time for both of the 2 front desk shifts. Bookings from your brand website land on that same calendar. Reception sees availability for the next 30 days on 1 screen. Held rooms release automatically when a booking is cancelled.
Does OneXEOS track ancillary service revenue?
OneXEOS tracks ancillary service revenue such as breakfast, laundry and tours, posting it straight onto the room folio. Each line records its source, so you know which service actually earns. E-invoices are issued under Decree 123/2020/ND-CP. Reporting separates the 2 revenue streams, rooms and services. Charges post as the guest uses a service, not at checkout.
Which other industries does OneXEOS serve?
OneXEOS can serve 12 other industries besides this one, so you expand into a new line and keep 1 system. Customer, inventory and finance data stay shared rather than split across 2 separate tools. You can preview each industry in the list below. Every industry page spells out its sub-models and the apps that come with them. Switching focus never means starting a second system.
Ready to digitize your business?
Getting ready to digitize your business takes 1 account and about 5 minutes of setup. You pick the apps this industry needs and start with the core plan, which is free forever. No credit card is required to open the account. You can add branches and apps later without migrating. Our team can walk the first setup with you.
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Ready to upgrade the operating system for your business?
You are ready to upgrade the operating system for your business in about 5 minutes. You create an account, pick your industry and switch on the apps you need, with the core plan free forever. No credit card and no long-term contract. You can add a branch at any point. Everything you turn on shares the same 1 data layer.
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